ChatGPT Down: Everything We Know About the Recent Outage

ChatGPT Down: What Happened and Why It Matters

Around June 10, 2025, users across the globe experienced a significant ChatGPT down incident. This wasn't a brief glitch but a widespread outage that caused considerable disruption for individuals and businesses relying on the AI tool for their daily tasks and workflows. The unpredictability of such events highlights the growing dependence on AI technologies like ChatGPT and the critical impact a ChatGPT outage can have when they are unavailable. For many, this downtime meant stalled projects and lost productivity.

Who Felt the Impact? Global Outage Hits Users

The recent global outage of ChatGPT had a far-reaching impact, affecting ChatGPT users across numerous regions. Reports indicated that issues began surfacing around 3 AM ET, confirmed by both Downdetector and OpenAI's own status page. While the outage affected many, some reports, including one from TechRadar, suggested that ChatGPT free accounts might have been disproportionately affected. User experiences, like Gwen from Philadelphia whose workflow was significantly disrupted after relying on ChatGPT for 10-16 hours daily, and reports from colleagues like Matt Bolton and Matt Evans encountering issues on free accounts, underscored the widespread nature of the problem, particularly for non-paying users.

More Than Just ChatGPT: Sora Also Experiencing Glitches

The technical difficulties were not confined solely to the popular chatbot. OpenAI's cutting-edge AI video generation tool, Sora, also experienced Sora issues during the same period. This indicated that the problems were likely rooted in the underlying infrastructure supporting various OpenAI services. OpenAI themselves confirmed they were investigating issues related to both ChatGPT and their AI video tool, acknowledging a broader technical challenge impacting their platform.

Beyond Downtime: Reports of Performance & Behavioral Changes

Even when the service wasn't entirely down, users reported significant ChatGPT performance issues. Complaints included frustrating latency, where responses were slow or non-existent, often resulting in the standard error messages like "Hmm... something seems to have gone wrong." More concerning were user reports circulating on the OpenAI community forum and social media, detailing unsettling behavioral changes. Users noted increasingly evasive responses, a perceived collapse in the chatbot's logical consistency, and difficulties with features like handling context and interacting with PDFs, suggesting deeper functional impairments beyond simple connectivity issues.

OpenAI Responds: What We Know So Far

Following the widespread reports, OpenAI issued an OpenAI statement acknowledging the incident. The official ChatGPT status page was updated to confirm that users were experiencing "elevated error rates and latency." OpenAI stated they were actively investigating issues affecting both their flagship ChatGPT product and the Sora AI model. While full details of the cause were not immediately available, reports from outlets like The Verge indicated that the service was "nearly fixed" at various points throughout the day as OpenAI worked to restore full functionality.

What To Do When ChatGPT Goes Down: Troubleshooting Tips

When encountering ChatGPT errors or periods when the service is unavailable, there are a few steps you can take. Based on OpenAI's help articles, initial troubleshooting ChatGPT tips include checking your network connection and disabling browser extensions that might interfere. For real-time updates on the situation, the most reliable sources are the official OpenAI status page and Downdetector, where you can see current reports of outages and when services are fully restored. Staying informed through these channels can help you understand if the issue is on your end or a broader service disruption.