ChatGPT Down: Global Outage on June 10th Affects Users and Services

Understanding the June 10th ChatGPT Outage

A significant ChatGPT outage occurred on June 10th, impacting users across the globe. Reports indicated the issues began manifesting for many users around 2:36 AM ET, according to tracking on Downdetector, with OpenAI's official status page also acknowledging the disruption around a similar time. This widespread technical problem prevented users from accessing or utilizing the AI chatbot as expected, affecting various regions including North America, Europe, and Australia, highlighting the global reach of the incident and the reliance many have on the service.

Services Affected: Beyond Just Your ChatGPT Chat

The disruption on June 10th extended beyond the standard ChatGPT outage experience. While many users struggled with the main conversational interface, other critical OpenAI services were also affected. This included Sora, OpenAI's text-to-video generation tool, which users reported experiencing issues with. Furthermore, the core OpenAI API, essential for developers integrating AI capabilities into their own applications, also encountered performance problems during this period. This broader impact underscored that the underlying issues affected multiple facets of OpenAI's service infrastructure, not just the public-facing chatbot, impacting developers and creative users alike. The OpenAI services affected demonstrated the interconnectedness of their platform.

User Impact: "Hmm... Something Went Wrong"

During the outage, the user experience was largely defined by frustration and inability to use the service. Many users were met with error messages, prominently the "Hmm... something seems to have gone wrong" notification, hindering their interactions. Reports flooded social media platforms like X (formerly Twitter) and Reddit, detailing problems ranging from significant message latency to complete lack of response from the AI. Specific issues like the Read Aloud feature failing with a "Failed to play message" error were also widely reported. This widespread ChatGPT not working scenario disrupted workflows and daily tasks for individuals who rely heavily on the platform.

OpenAI's Response and Recovery Status

In response to the widespread issues, OpenAI officially confirmed they were investigating the reports of the ChatGPT outage. Updates on their status page initially indicated they were working on identifying and mitigating the problems. Later communications reported seeing signs of recovery across both their developer tools and the main ChatGPT service. While progress was noted, OpenAI also cautioned that a full return to normal functionality might take several hours as their teams continued to monitor and stabilize the system, providing users with updates on the official OpenAI status page.

What to Do When ChatGPT is Down

If you encounter issues and suspect Is ChatGPT down, the most reliable first step is to check the official OpenAI status page. This page provides real-time updates directly from OpenAI regarding any ongoing incidents. Consulting third-party resources like Downdetector can also offer insights based on user reports. Often, transient server-side issues can cause temporary errors or performance problems. For persistent issues not listed on the status page, reviewing the OpenAI Help Center's troubleshooting guides here might provide solutions or steps to take. Patience is often required during widespread outages as services work towards full restoration.